Our Mission

We want to sustain a standard of excellence whereby our physicians, patients and employees consistently perceive the North Florida Surgical Pavilion as being uniquely qualified to deliver our service in a manner which clearly differentiates us.

Our Vision

Caring People

Outstanding Service

Unmatched Value

Core Values

North Florida Surgical Pavilion values shape our organizational culture and guide our interactions with patients and their families, physicians, fellow employees, payors, and the communities we serve.

North Florida Surgical Pavilion values are:

• To establish trust and open communication at every level of the organization and within the community
• To strive for the highest personal integrity and honesty
• To work cooperatively through teamwork
• To constantly improve quality of service to exceed customer needs and expectations
• To expect excellence
• To serve effectively, efficiently and consistently
• To exhibit respect, courtesy, and compassion
• To take initiative
• To welcome change
• To be committed to personal development
• To demonstrate a sense of pride and ownership
• To maintain a safe environment